International Shipping Policy

Shipping Policy for Modest Vogue Edits

1. General Information

All orders are processed and shipped from our partners. We aim to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness at all times.

2. Shipping Costs

Shipping costs will vary depending on the destination and the size and weight of your items. The shipping costs for each order will be calculated and displayed at checkout.

3. Processing Time

All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

4. Shipping Time

Shipping times vary based on location. The estimated shipping time is as follows:

• Standard Shipping (Free): 3 -12 business days
• Expedited Shipping: 4 -9 business days

Please note that these are estimates and actual shipping times may vary. We do our best to update our customers with as much information as possible regarding their order.

5. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

6. Customs, Duties, and Taxes

Modest Vogue Edits is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Damages

Modest Vogue Edits is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

8. International Shipping Policy

We ship worldwide. Modest Vogue Edits is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from our carrier to the local carrier in your country, or air and ground transportation strikes or delays.

9. Customer Service

For any questions or concerns regarding your order or our shipping policy, please contact us at modestmuseservice@gmail.com. Our customer support team is available 24/4 to assist you.

Delivery Issues
If you experience any issues with your delivery, please contact our customer support team for assistance. We are available 24/4 to help you.

Customer Support:
- Email: info@modestmuse.shop
- Secondary Email: modestmuseservice@gmail.com

Lost or Stolen Packages
Modest Muse is not responsible for lost or stolen packages. If your tracking information states that your package was delivered and you have not received it, please contact the shipping carrier for further assistance.

Wrong Address Disclaimer
It is the responsibility of the customer to ensure that the shipping address provided is correct. We do our best to speed up processing and shipping times, so there is a very small window to make changes to your order or shipping address. If you need to make a change to your shipping address, please contact us at info@modestmuse.shop as soon as possible.

Cancellations
Orders can only be canceled within 24 hours of placing the order. Once the order has been processed, it cannot be canceled.

 Contact Us
If you have any questions or concerns regarding your order or our shipping policy, please reach out to us:

- Email: info@modestmuse.shop
- Secondary Email: modestmuseservice@gmail.com

Thank you for shopping with Modest Muse. We appreciate your business and look forward to serving you again!

Modest Muse Team

International Return/Refund Policy

Modest Vogue Edits Return & Refund Policy

Effective Date: From date of purchase

At Modest Vogue Edits, we are committed to providing high-quality fashion and exceptional customer service. We understand that sometimes things don’t go as planned, and we’re here to help. Please review our return and refund policy to ensure a smooth process.

1. Eligibility for Returns

1.1 Time Frame: You have 30 days from the date of delivery to return your item.

1.2 Condition: Items must be unused, in the same condition as received, and in the original packaging.

1.3 Proof of Purchase: A receipt or proof of purchase is required for all returns.

2. Non-Returnable Items

2.1 Several types of goods are exempt from being returned:

• Perishable goods
• Downloadable software products
• Gift cards

3. Return Process

3.1 Initiate a Return: To initiate a return, please contact our customer support team at info@modestmuse.shop or modestmuseservice@gmail.com. We are available 24/4 to assist you.

3.2 Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance.

3.3 Return Address: Once your return is approved, we will provide you with the return address.

4. Refunds

4.1 Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

4.2 Processing Time: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

5. Late or Missing Refunds

5.1 Check Your Bank Account: If you haven’t received a refund yet, first check your bank account.

5.2 Contact Your Bank: Then contact your credit card company; it may take some time before your refund is officially posted.

5.3 Further Assistance: If you’ve done all of this and you still have not received your refund, please contact us at info@modestmuse.shop or modestmuseservice@gmail.com.

6. Exchanges

6.1 We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at info@modestmuse.shop or modestmuseservice@gmail.com.

7. Shipping Issues

7.1 Lost Packages: If your package is lost in transit, please contact us at info@modestmuse.shop or modestmuseservice@gmail.com for assistance.

7.2 Customs Delays: Be aware that international shipping can sometimes result in delays due to customs. Unfortunately, we cannot control these delays.

8. Contact Us

For more information about our return and refund policy, if you have any questions, or if you need to initiate a return, please contact us at:

• Email: info@modestmuse.shop
• Email: modestmuseservice@gmail.com

Modest Muse Customer Support Team

Thank you for shopping with Modest Vogue Edits!

International Return/Refund Policy

Modest Vogue Edits Return & Refund Policy

Effective Date: From date of purchase

At Modest Vogue Edits, we are committed to providing high-quality fashion and exceptional customer service. We understand that sometimes things don’t go as planned, and we’re here to help. Please review our return and refund policy to ensure a smooth process.

1. Eligibility for Returns

1.1 Time Frame: You have 30 days from the date of delivery to return your item.

1.2 Condition: Items must be unused, in the same condition as received, and in the original packaging.

1.3 Proof of Purchase: A receipt or proof of purchase is required for all returns.

2. Non-Returnable Items

2.1 Several types of goods are exempt from being returned:

• Perishable goods
• Downloadable software products
• Gift cards

3. Return Process

3.1 Initiate a Return: To initiate a return, please contact our customer support team at info@modestmuse.shop or modestmuseservice@gmail.com. We are available 24/4 to assist you.

3.2 Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance.

3.3 Return Address: Once your return is approved, we will provide you with the return address.

4. Refunds

4.1 Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

4.2 Processing Time: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

5. Late or Missing Refunds

5.1 Check Your Bank Account: If you haven’t received a refund yet, first check your bank account.

5.2 Contact Your Bank: Then contact your credit card company; it may take some time before your refund is officially posted.

5.3 Further Assistance: If you’ve done all of this and you still have not received your refund, please contact us at info@modestmuse.shop or modestmuseservice@gmail.com.

6. Exchanges

6.1 We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at info@modestmuse.shop or modestmuseservice@gmail.com.

7. Shipping Issues

7.1 Lost Packages: If your package is lost in transit, please contact us at info@modestmuse.shop or modestmuseservice@gmail.com for assistance.

7.2 Customs Delays: Be aware that international shipping can sometimes result in delays due to customs. Unfortunately, we cannot control these delays.

8. Contact Us

For more information about our return and refund policy, if you have any questions, or if you need to initiate a return, please contact us at:

• Email: info@modestmuse.shop
• Email: modestmuseservice@gmail.com

Modest Muse Customer Support Team

Thank you for shopping with Modest Vogue Edits!

Get In Touch With Modest Muse

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